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Everything You Need to Know

What are the hospital's visiting hours?

Visiting hours are typically from 10:00 AM to 8:00 PM, but may vary by department (e.g., ICU or maternity). Please check with the nursing staff for specific area restrictions or exceptions.

Do I need an appointment to see a doctor?

Yes, appointments are recommended for all outpatient consultations. However, emergency cases are accepted 24/7 without prior booking. You can book an appointment via our website, app, or by calling our helpdesk.

What insurance plans do you accept?

We accept most major national and international insurance plans. Please bring your insurance card during your visit and check with our billing department to verify coverage before any planned procedures.

How can I access my medical records?

Patients can request copies of their medical records by submitting a written request to the Medical Records Department. Some records may also be available through our online patient portal.

What services are available in the Emergency Department?

Our Emergency Department is open 24/7 and provides immediate care for accidents, injuries, and acute illnesses. We are equipped to handle trauma, cardiac emergencies, pediatric cases, and more.